About TSplus Remote Support
Remote Support is the best alternative to TeamViewer. Securely connect to remote computers anywhere, take control of their mouse, access files and applications, and troubleshoot problems, right when your employees and...
Start assisting your users today with our great remote support software. With a sizable percentage of the worlds workforce still working outside of the office at least a few days per week, supporting remote endpoint computers has been a challenge. Prominent market-solutions are often expensive and complicated to manage.
TSplus Remote Support was built from the ground-up with the idea of creating a simple and cost-effective alternative to TeamViewer and LogMeIn.
HOW?
A small program to install on the central server or company private cloud is all what you need to start. No installation is required on the client side, nor any type of configuration. The process is following a universal model of Remote Support solutions, very similar to TeamViewer. The interface is ultra simple and easy-to-use. This provides an immediately familiar environment for both the one who controls and the one who shares the screen.
Support Agents simply enter the client's computer ID and the one-time unique password created by Remote Support that the client can easily copy and share with the agent to allow screen sharing. One click, and they are connected.
Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved. Additionally, to enforce your corporate data privacy, TSplus experts manage all the updates and maintenance of the servers and connection clients. Servers are located all around the world for the best customer experience.
Improve problem-solving with screen sharing, PC remote control, unattended access, file transfer, chatbox and more.
Needing tech support is already frustrating enough. Receiving it should be easy. Instead of making onsite service calls that take time and increase costs, troubleshoot issues remotely. And to keep control of your IT budget, pay by monthly subscription.
TSplus Remote Support is the simple and cost-effective Saas solution you need to maximize your support investment.
Previous Versions
Here you can find the changelog of TSplus Remote Support since it was posted on our website on 2021-12-12 22:02:09.
The latest version is 3.60 and it was updated on 2024-04-23 08:34:54. See below the changes in each version.
TSplus Remote Support version 3.60
Updated At: 2023-09-13
Changes: Administration Console: fostering collaboration among users within your subscription
Fixed:
changing user info makes the user leave the subscription
user defined language is not applied
custom brand colors are not rendered
a non descriptive error message when editing a folder or a computer
TSplus Remote Support version 3.50
Updated At: 2023-06-26
Changes: Major performance improvements on screen capture - up to 5x more FPS
Reduced overall CPU usage
Remote mouse cursor is now showing only when needed
Improved handling of reconnection scenarios
Fixed client blinking/crashing after a long screen sharing session
Other improvements and bug fixes
TSplus Remote Support version 3.40
Updated At: 2023-05-24
Changes: Unattended access activation using command line
Added Startup Menu shortcut to run the client
Client now only need to allow traffic on port 443
Removed the limit of 1 Remote Support client per server
Wake-On-Lan support for unattended computers
Fixed "access is denied" when the client starts
TSplus Remote Support version 3.30.321
Updated At: 2023-03-21
Changes: Added Chinese simplified, Hebrew, Polish and Russian translations
Added minimization of the interface when a session is shared
Unattended: Hide the chat window
Added confirmation when exiting an ongoing screen sharing session
Viewer: Added quick access to Windows system tools
Bug fixes
TSplus Remote Support version 3.30
Updated At: 2023-01-09
Changes: Session recording: sessions can now be recorded as video files
Screenshots: screenshots can be taken during sessions
Customization: texts and icons color can be changed to better fit branding
Location and size of viewer window is saved when closed, and reloaded
Bug fixes and other improvements
TSplus Remote Support version 3
Updated At: 2022-11-07
Changes: Bug fixes and performance improvements.
TSplus Remote Support version 2.30.5
Updated At: 2022-05-13
Changes: Setup: fixed setup program failed to install on Windows 7 SP1
Web Portal: fixed error 500 occuring when authenticating as an agent
TSplus Remote Support version 2.10
Updated At: 2021-12-13
Changes: A new "Remote Computers" section to add and manage unattended computers access (previous "Remote Computers" was renamed to "Remote Sessions").
The ability to organize "Remote Computers" by group.
Command prompt access on available unattended computers.
French, Portuguese and German translations.
TSplus Remote Support version 1.0
Updated At: 2021-05-14
Changes: First Major Release!
Discover TSplus' brand-new Remote Support software:
- Private connections with Bridge server
- Screen Sharing
- Mouse & keyboard control
- Information on the end-user device, system and opened tickets
- Clibpoard/File tranfer
- Chatbox
- Permanent license
Disclaimer
External Download
We do not host TSplus Remote Support on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by the software publisher and passed their terms and conditions to be listed there. We recommend caution when installing it.
The external download link for TSplus Remote Support is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
